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Call centre industry rings up rands as it creates work – BusinessLIVE

Challenges aside, demand for offshore support from internationals is rising, with the sector targeting up to 50,000 employees in the next two years
Heavily compromised party leaders would be threatened by a too-clean president, writes Sam Mkokeli
Mantsi Moiloa is director of strategy consulting at property services company Cushman & Wakefield | BROLL

The call centre industry, which hopes to employ half-a-million people by 2030, expects more foreign companies to outsource noncore functions to local businesses companies — despite the need to continuously provide backup power in South Africa.
The global business services or business process outsourcing (BPO) industry includes call centres and digital and information technology support across such sectors as finance, retail, telecommunications and medical services.  ..
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