Privacy & Cookies Policy (the “Policy”)
These privacy policies and Newsletter are subject to any amendment or change suggested by our advisors.
What this Policy is for
This Policy explains how we protect and handle any information you provide to us, including via our websites, mobile apps, communications by email and through social media, by telephone and in person. It also covers any information we receive from third parties. It also provides you with an overview of the rights you can exercise regarding what we do with your information. By using our products and services, including browsing our websites, registering, or logging in, we may use your information as outlined in this Policy.
Who we are
Saffron Synergies Private Limited is an Indian multichannel B2B media company which is a home to leading brands including TravelBiz Monitor, Hospitality Biz, Architecture Update, and various others. A full list can be found on our website: www.saffronsynergies.in
These brands are all trading styles of Saffron Synergies Private Limited, which is the controller of your personal data for the purposes of data protection law.
What kinds of information do we collect
We collect information about you when you provide it to us, including when you create an online account, subscribe to one of our titles, respond to one of our promotions, order or register your interest in one of our products, or post a comment under an article. This could be via your computer browser, via an app, by telephone, or by post.
We collect information from and about the device you are using when you interact with one of our websites, apps, or other products/services, including adverts. This may include:
If you purchase anything or make any other financial transactions on any of our websites/apps, we collect information about your purchase and ask for information including your name, e-mail address and delivery address to be forwarded on to the vendors who are responsible for delivering your order. This does not include payment information such as your credit/debit card number.
Where you have registered or created an account with one of our websites, we may obtain information about you from other companies who have obtained your permission (through their own privacy policies) to share information about you. For more information about this, please see “Personalization/Identifying Your Interests” in Section 2 below.
By supplying us with information about someone else, you confirm that they have authorized you to provide us with their information (including sensitive personal data) on their behalf. Before you use “email a friend” or “share this article” buttons please make sure that anyone you wish to email or share with are happy for this to occur and expect to receive the email or article. You may only share the details of another person with us where you have their express permission.
How we may use your information
By using our websites, apps and other products and services, we may process your information for the purpose of providing you with such products and services and managing our relationship with you, which shall include (without limitation):
In accordance with your preferences and data protection legislation, we may use your information to send you direct marketing communications. This may include communications by post, telephone, email, WhatsApp or SMS about our products and services, events and special offers. We may also send you periodic newsletters about your chosen services, inform you of promotional offers that you might find interesting, and inform you about the any changes to our products and services where we have permission to do so.
Legal basis for processing this data: Consent/Legitimate Interests
We may use your information to provide you with a greater personalized experience when you visit/use one of our sites/apps, and for insight and marketing purposes. We provide personalization by using data you submit to us, cookies, IP addresses, web beacons or similar technologies in relation to the devices you use. By doing so, we can provide you with editorial content and/or advertising that we believe is more relevant to your interests. Please see Section 10 on Cookies below for more information about our use of cookies and similar technologies and how you can adjust your settings.
Legal basis for this processing activity: Consent
We may also overlay demographic and lifestyle data to help us understand what you might be interested in for insight and marketing purposes (also known as “profiling”). data are built using a variety of sources, including publicly available data or from surveys and polls where you have given permission for your data to be shared. For more information on these partners and how you can opt-out of having your data shared with us from these sources for profiling purposes, please see the section entitled “Marketing Personalization” in Section 4 below.
Legal basis for this processing activity: Legitimate Interests
We use advertising to fund some of our websites and apps. Some advertising is “contextual” meaning it is shown due to the particular webpage you are presently viewing. Other advertising, known as “online behavioural advertising” is shown to you based upon your likely interests, which are inferred from your device’s browsing history. This information is collected through the use of cookies and similar technologies. For more information on controlling your tailored advertising preferences, please see Section 10 on Cookies below. Sometimes we allow advertisers to show advertisements directly on our website and apps, which are tailored to you based upon information they have obtained, such as your browsing history on their own websites. Other times we will arrange for our customers to be shown advertisements on our own or other websites or apps. These advertisements are tailored to you with information we have obtained from your browsing on our websites and apps via cookies. Where we arrange for our customers to be shown advertisements, we use technological and contractual mechanisms to protect your cookie data and to ensure that your browsing data used for advertising is not used by advertisers or other website owners for other purposes, such as linking online behavioural advertising data with your contact details, unless you have provided the advertiser or other website with your express permission to do this. When you are shown an advertisement, our advertising systems do not know who you are or your contact details (such as your name, email address or postal address). Demographic information from your registration on our websites and apps (such as your age, gender and city) may also be used to tailor the advertising we arrange to be shown. Your demographic information is not shared with advertisers. We may also target advertising on social media sites to specifically include customers who have registered for our products and services.
Legal basis for this processing activity: Consent
Where we provide services that utilize your device’s location, such as local weather or news, your location will be determined either from a lookup of your IP address in a “GeoIP” database which lists information provided by your ISP (usually your closest town or borough) or your precise location directly from the device (such as through GPS or Wifi on mobile devices) where you have granted permission for us to access this location information via your device settings. We use such information to provide you with a more tailored, relevant experiences when using our websites/apps. Where you have granted permission to access your device’s location and consented to us to use your data for advertising purposes, this location information may be used to tailor the advertising you receive, including showing you certain advertisements when you are in the vicinity of a particular location.
Legal basis for this processing activity: Consent
We may use certain information (such as the websites that you visit and advertisements you see or click on) to help advertisers and other promotional partners measure the effectiveness and distributions of their advertisements and promotions.
Legal basis for this processing activity: Legitimate Interests/Consent
We may use your information to monitor and improve our products, content, and services. This may include (without limitation): – developing the design and style of our products and services to make improvements – carrying out statistical, technical, and logistical analysis to inform our strategic development – blocking disruptive use and ensuring the security of our products and services If you have registered on our websites or apps, we may analyse the information we hold on you in aggregate with our other customers to improve our advertising systems.
Legal basis for this processing activity: Legitimate Interests
Our websites may provide message boards, blogs and other user generated content facilities. Anything that you share will become public information. You should always be careful when deciding to disclose your personal information.
Legal basis for processing this data: Consent
Legal basis for processing this data: Legitimate Interest
Legal Bases for processing your data
Contract: We process some of your data as a necessary part of performing our contractual obligations to you. For example, ensuring products you buy can be delivered to you.
Consent: Some processing activities will only be done where we have sought your prior consent. If we require your consent, we will provide you with full details of the information that we would like and the reason we need it. Once given, you have the right to withdraw your consent again at any point and we will be obliged to stop processing your data and delete it unless we can demonstrate that another legal basis applies.
Legitimate Interests: We process some of your data because it is in our Legitimate Interests to do so. Where this is the case, we have considered the impact using your information may have on you and limited our use to only what is strictly necessary. Where we are using this as our basis, we can provide you with an explanation of why the processing is in our interests and you are free to contest this decision if you wish.
How we may share your information
Vendors: Promotions: Sometimes we bring you promotions in association with other companies. If you enter such promotions, the other company will use the information you submit, and we provide to them as a data controller in line with their own privacy policies. Affiliates: We regularly partner with industry affiliates to bring you special deals on products and packages you may find of interest. These providers collect marketing permissions for us and share data back with us about your purchases in order for us to measure the effectiveness of our marketing campaigns.
Functionality: We may share information about you with suppliers that we engage to help us provide our services and/or functionality of our websites and apps. For example, we share data with Google to prevent certain website functions from being abused. Where this happens, your data will be processed in accordance with Google’s Privacy Policy. Advertisers: We may provide third party advertisers with reports containing aggregate statistical data about our customers’ use of our websites and apps to determine the kinds of people viewing their ads and how they are performing. This aggregated information may include demographic data such as age range and/or geographic location of groups of our customers.
This aggregated data does not include contact details (such as names, addresses or email addresses) that can be used to personally identify you or contact you.
Marketing personalization: We can only obtain this information where they have your permission to share this information with us in line with their privacy policies. You can opt-out of having your personal information profiled in this way by contacting us or adjusting your account settings.
Saffron Synergies Pvt Ltd and its group publications may, use and share, within that group, the information you provide, and other information held about you for the purposes set out in this Policy. We may transfer, sell or assign any of the information described in this Policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganization of our business.
Details of transfers to third countries and safeguards
Any organization who has access to your information in the course of providing services on our behalf will be governed by contractual restrictions to make sure they protect your information and comply with applicable data protection legislation.
How our brands work together
All our group websites fall under the of Saffron Synergies Private Limited. These brands work together to understand how our users interact with our products and services, and to share insights to improve our products and services.
How can you exercise your rights under the GDPR
Data retention and account deletion
We store your data for no longer than necessary in relation to the purpose under which such data was collected. This is determined on a case by case basis and depends on things such as the nature of the data provided, why it was collected, the legal basis we rely upon to process the data, and our relevant legal or operation retention requirements. For example, if you request to delete your account we still have to retain some data for fraud prevention purposes and financial auditing and legal liability for any comments posted or otherwise.
Children & young people
Our websites, apps and other products and services are not aimed at children. We do not target, intend to collect, or knowingly collect or otherwise process information from anyone under the age of 18. If you are under the age of 18, we request that you do not provide us with your information and do not use our websites and apps. If you are a parent or guardian of a child under 18, please contact us if you are aware that your child has used our websites or apps or otherwise provided their information to us without your consent. We will delete or otherwise cease processing your child’s personal information within a reasonable time. In accordance with industry best practice guidelines, we may retain your information for a reasonable amount of time to make sure that we do not contact you in the future.
Cookies
When you use our websites and apps we may collect information using cookies or similar technologies. What are cookies and how do they work? Cookies are small files that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognize you. This allows websites to tailor what you see on the screen. Do you use other technologies which are similar to cookies?
Yes, we use the following:
– understand when a particular part of a webpage, email or app is viewed,
– understand how successful an article or an email marketing campaign has been
– verify any clicks through to links or advertisements contained in emails
We use these similar technologies on websites, emails and apps, for the same purposes and in much the same way as we use cookies on websites. We will use “cookies” and “websites” below as shorthand for “cookies and similar technologies” on “websites, emails and in apps”.
What do you use cookies for?
Cookies and other online tracking technologies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites.
There are many different uses for cookies, but for within our sites, they fall into the following groups:
To help us deliver relevant advertising using cookies, we use Google Double Click. Click here to find out more about Google Double Click. We also use these cookies in order to:
You can change your cookie settings on this website at any time via your Privacy Settings.
Cookies can also be controlled using the following instructions:
Please note that our website, apps and other products and services may not work correctly (or at all) if you change certain preferences. For example, you may not be able to purchase products via our websites. However, you may still be able to place an order via our telephone order line. Where you use our apps, similar technologies to cookies are used for analytics. It is not presently possible to opt-out of these similar technologies. If you are not happy to be included in our analysis, please do not use our apps.
Please also note that after applying these settings, you will continue to receive advertising, however, it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.
Updates to this Policy
We reserve the right to make changes to this Policy. Where changes are made, we will post the revised Policy here with an updated effective date. Please check regularly for any changes to this Policy.
How to contact us:
If you have any queries or comments about this Policy or to exercise any of your rights under the GDPR, please contact us by email at: contact@hospitalitybizindia.com)
Alternatively, you can write to us at:
Saffron Synergies Private Limited
902, 9th Floor, Cozy Apartments, Yari Road, Versova, Andheri West, Mumbai – 400061, Maharashtra, India.
September 5, 2022
September 5, 2022
September 5, 2022
Copyright 2016 Saffron Synergies Pvt Ltd
